Store Updates

UPDATES REGARDING COVID-19

At Good Earth, ensuring the safety of both our staff and customers is a top priority, and we are taking a number of steps to prevent the spread of COVID-19 in our stores. Read on to learn more about how we are adapting our business to best serve the community.

Store Hours
Open Daily 8:00 AM – 8:00 PM

A Message Regarding COVID-19 Testing Outside of our Fairfax Location (Friday, August 6th)

Over the past week, we’ve received a number of calls and emails related to a COVID-19 Testing Pop-Up outside of our Fairfax Store. The testing took place on public property, and was not organized by Good Earth or affiliated with our organization.

As the pop-up location became more well-known, we noticed larger groups of people visiting the testing site each day. Some of our customers expressed concerns around the long lines associated with the testing, as well as the way the crowds were being managed. Because the testing took place on public property, and not Good Earth property, Good Earth did not have the power to remove the organization doing the testing or manage their operations. Instead, we listened to the concerns of our customers, and passed them along to Marin Public Health and the Fairfax Police Department.

Today, the Fairfax Police Department asked the organization doing the testing to pack up and leave. It is our understanding that the Fairfax Police Department looked into the situation, determined that the organization had failed to obtain the proper permits from the Town of Fairfax, and asked them to leave. Because Good Earth was not affiliated with the testing, this is all of the information that we have at this time. If you have further questions related to testing, we recommend reaching out to Marin Public Health.

Update 8/2/21:
On Monday, August 2nd, the county of Marin joined a number of Bay Area counties in requiring all individuals to wear face coverings when indoors in workplaces and public settings, regardless of vaccination status. Beginning Tuesday, August 3rd, Good Earth is requiring face coverings in our stores for all staff, customers, and guests age 2 and older. These face coverings do not have to be hospital grade, but need to cover the nose and mouth. We ask for your support in respecting this requirement.

If you have a medical exemption that prevents you from wearing a face covering, please see a floor manager to discuss accommodations.

Online Ordering
Online grocery ordering is live! Curbside pick up is available in both stores, and delivery is available in Fairfax, San Anselmo, Mill Valley, Sausalito, and more.

Self-Serve Kitchen Offerings
Our Hot Bar, Salad Bar, and Soup Bar are currently closed. Our Chef’s Case, Sandwich Station, Taqueria, and Wok Bar are open. We’ve increased our grab and go offerings, and we’ve adapted other high-touch, self-serve areas of our food service departments like our Pastry Case, Pizza Station, and Cafe Coffee and Tea stations, so that product handling is limited to staff members only.

Reusables
We are accepting reusable grocery bags, reusable produce bags, and reusable bulk containers in our stores. We ask that customers refrain from shopping directly into their personal grocery bags, and instead use a cart or a basket.

We are not yet accepting personal cups and containers in our Cafe and Kitchen, or our other service counters.

Additional Precautionary Measures:

  • Our team sanitizes shopping carts and baskets after every use
  • We sanitize styluses at our payment portals after every use. We also accept Apple Pay
  • We’ve installed acrylic barriers at our checkstands, express registers, customer service desks, and cafe registers
  • All active and passive food sampling is currently suspended
  • We’ve increased cleaning efforts throughout our stores, with a focus on high-touch areas
  • We’ve instituted daily temperature checks and symptom screenings for every staff member at the start of every shift
  • We’re providing regular training and updates to staff around COVID-19 prevention and transmission, including the importance of social distancing and proper hand-washing
  • To help ensure social distancing, we’ve created alternative break areas