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Tech Support Form
Department:
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Your Name:
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Your Email:
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Please note the program or equipment you are experiencing an issue with:
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Helix
POS
Computer
Commons
Helix: What activity was in use?
Is this problem occurring at one computer or several?
One
Several
Is this problem occurring at one POS terminal or several?
One
Several
Has it been restarted without the issue going away?
Yes
No
Please describe the issue you are experiencing
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Is this a reoccurring issue or a one time occurence?
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Reoccurring issue
One time occurrence
If recurring, how many times and at what frequency is it recurring?
Please upload any screenshots of error messages or other evidence of the issues stated.
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