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Tech Support Form
Please note the program or equipment you are experiencing an issue with:
Helix: What activity was in use?
Is this problem occurring at one computer or several?
Is this problem occurring at one POS terminal or several?
Has it been restarted without the issue going away?
Please describe the issue you are experiencing
Is this a reoccurring issue or a one time occurence?
One time occurrence
If recurring, how many times and at what frequency is it recurring?
Please upload any screenshots of error messages or other evidence of the issues stated.