Tech Support Form

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My Store: Select Store

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Department: *

Your Name: *

Your Email: *

Please note the program or equipment you are experiencing an issue with: *

Helix

POS

Computer

Commons

Helix: What activity was in use?

Is this problem occurring at one computer or several?

One

Several

Is this problem occurring at one POS terminal or several?

One

Several

Has it been restarted without the issue going away?

Yes

No

Please describe the issue you are experiencing *

Is this a reoccurring issue or a one time occurence? *

Reoccurring issue

One time occurrence

If recurring, how many times and at what frequency is it recurring?

Please upload any screenshots of error messages or other evidence of the issues stated.

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